Effective Date: 11 July 2025
At amitsharmasketches.com, every sketch is custom-made by hand with attention to detail, time, and effort. As each order is personalized and created based on the customer’s photo, our cancellation and refund policy is as follows:
❌ Order Cancellation
- Due to the personalized nature of our artwork, orders cannot be cancelled once they are placed, regardless of the time elapsed.
- Each sketch is custom-made based on your submitted photo, and the creation process may begin immediately after order confirmation.
- Please review your details and reference image carefully before placing your order.
💰 Refund Policy
- Since all sketches are custom-made, refunds are not applicable once the work has begun.
- No refunds will be provided for:
- Change of mind after order confirmation
- Unsatisfactory result due to low-quality or unclear photos provided by the customer
- Delay caused by incomplete address or customer unresponsiveness
📦 Refunds for Damaged Deliveries
- If your sketch arrives physically damaged, please report the issue within 48 hours of receiving the package.
- Include clear photo/video proof of the damage and your order ID.
- Upon verification, a replacement of the same sketch will be offered. Refunds are not provided in such cases.
🔁 When Refund May Be Considered (Exceptionally):
- If payment was made by mistake or a duplicate transaction occurred, please contact us within 24 hours for resolution.
- Refunds (if approved) will be processed to the original payment method within 5–7 business days.
📩 Contact for Cancellations or Refund Queries
Amit Sharma
Email: amitsharmasketches@gmail.com
Website: www.amitsharmasketches.com